• Frequently Asked Questions

We are so happy to have you shop with us, and we are even happier you trust us to give your PNM the best Bid Day package experience! Have questions about how Bid Day and our packages work? Read on to get the full scoop!

 

 

order details

It’s easy. Each package is buildable. Choose what you like, and we do the rest!

Packages start with the basics, so you can customize your package with our add-ons. The more you buy, the more you save. Quantities (on some items in our packages) are limited! — So get it while it’s hot!

When we receive your order, we will start reserving inventory for your package. Once we receive the master Bid List from Panhellenic on Bid Day, we will match her sorority with the Bid Day package you ordered for her. Everything in the package will have the appropriate items with her new letters.

If you’re at UA: We receive the master Bid List from Panhellenic on Bid Day. Once we get the list, we will match the package you ordered for her with her new sorority! 

Not from these parts? We will notify you, and you can let us know what and when she pledges. We will then assemble her package and ship it to her sorority house, campus, or home address.

All the items in our package are custom manufactured by us, for us, and for Bid Day. The only items that may run out would be the Stoney Clover Lane add-ons. If we do run out, we will contact you. You can let us know if you want to wait for the items to be stocked, or if you want us to fulfill the package with her next favorite color or item.

If this is the case with your PNM, we will put together a 'University of Alabama' spirit package for you to pick up curbside. If you wish to cancel your order instead, just let us know.

Each order placed for a Bid Day package is custom. We hope you’re gonna want to keep your package, but if you don’t, we will work with you. You can either exchange your items for something in store, or we will issue a refund. We want you to be happy!

delivery

For local UA orders, please select the Bid Day option for shipping once you get to the checkout portion of our site. When selecting this option, any address you put in will be overridden. The package will be delivered to the sorority houses pending the delivery schedule that is set by Panhellenic.


If you do not want your package to go to the sorority house, just enter your desired address in the appropriate box.

We will deliver your package based on Panhellenic's schedule below:

Monday, August 16 

9 AM - 1 PM

Chi Omega

Kappa Kappa Gamma 

Gamma Phi Beta 

Alpha Gamma Delta 

1 PM - 5 PM

Phi Mu

Zeta Tau Alpha 

Kappa Alpha Theta

 

Tuesday, August 17

9 AM - 1 PM

Alpha Chi Omega

Alpha Omicron Pi

Kappa Delta 

Delta Delta Delta 

Delta Gamma

Pi Beta Phi 

1 PM - 5 PM

Alpha Delta Pi 

Sigma Kappa 

Alpha Phi 

Delta Zeta 

We will deliver them directly to her new sorority house where she will be able to collect it.