FAQs about Bid Day

We are so glad that you chose Swag to enhance your PNM's recruitment experience.
Curious about the process and how we deliver the packages to PNMs?
See our frequently asked questions to learn more!


How do I order? 

You can order them on our website! Choose from our predesigned packages and browse through the add ons to order a package perfect for your PNM. 


I've ordered a package, now what?

No need to worry, we'll take it from here! For the University of Alabama, we will get the bid list and will craft your PNM's package with her new letters based on what package and add ons you selected. 


How will my PNM get her package?

We will deliver them directly to her new sorority house where she will be able to collect it. 


When will the packages be delivered? 
Panhellenic has determined a schedule of when houses will receive Bid Day packages. Once we receive that schedule, we will post it here.

What if items I ordered are out of stock?
For any items included in the package or selected as add ons that are on back order or out stock, you will receive a voucher for that specific item when it does come inwithin 10 business days. We will notify you or your PNM to come pick them up in our store or we can deliver them to the house or their dorm.

What shipping option do I choose? And what shipping address should I put?
For local University of Alabama orders, please select the Bid Day option for shipping once you get to the checkout portion of our site. We will be delivering the packages to the houses based on their delivery time that is mentioned above. We will receive the bid list from Panhellenic, so we will know which sorority your favorite PNM pledges. 

What if my PNM does not receive a bid or withdraws from rush? 
For UA orders: if we aren't notified and your PNM isn't on the Bid List, your package will default to a ROLL TIDE package.  We will be delivering those packages to the dorms on Thursday and Friday of the week following Bid Day.

 

We are so happy you stopped in to shop with us! AND WE ARE EVEN MORE HAPPY YOU TRUSTED TUSCALOOSA TO BE A TEMPORARY HOME FOR YOUR FAVORITE PNM!

We’ve curated cuteness into the BEST and most customizable bid day package in town!

A few things you should know!

Quantities (on some items in our packages) are limited! — So get it while it’s hot!

Each package is buildable.  You can get the most basic and build onto it from there! But if you want more, check the next price tier!  You might get a discount for being so EXTRA!  We love EXTRA, so we reward it with FAB discounts!

The more you buy, the more you save!

HOW DOES THIS WORK?

It’s real easy.  Choose what you like! We do the rest!

We will receive your order and start fulfilling it with unimprinted apparel, bags and stationery.  We will reserve inventory for your favorite gal and once we receive the master Bid List from Panhellenic on BID DAY, we will match her sorority with the Bid Day package you ordered for her.  So everything will have the appropriate item with her new letters!  

AND MOM, SHE WANTS EVERYONE TO KNOW SHE’S GOT A NEW GROUP OF BESTIES!  She’s gonna want to retire that old high school prom tee for some new member merch!

HOW DO YOU KNOW WHAT SORORITY SHE WILL PLEDGE?

If you’re at UA: We receive the master Bid List from Panhellenic on BID DAY, we will match her sorority with the Bid Day package you ordered for her.  So everything will have the appropriate item with her new letters!  

Not from these parts? We will notify you and you can let us know what she pledges, when she pledges and we will print her gifts and ship them.  We will ship them either to the sorority house or to a campus or home address.

HOW WILL YOU DELIVER?

If you’re at UA: We will receive a delivery schedule from Panhellenic on Bid Day.  We will deliver her Bid Day basket to her new home away from home on the same day we deliver all the others!

Not from these parts? We will notify you and you can let us know what she pledges, when she pledges and we will print her gifts and ship them. We will ship them either to the sorority house or to a campus or home address.

What if you run out?

We are flattered that you’re so confident we would sell so much that we would run out!  But really…all the items in our basket are custom manufactured by us, for us and for Bid Day.  We can only control what we can control.  The rest is up to the universe.  If we DO run out, we will contact you.  You can let us know if you want to wait for items to be stocked, or if you want us to fulfill the package with her next favorite color.

Return Policy

We are making these custom FOR YOUR ORDER.  We don’t think you’re gonna want to return it.  But if you do, we will work with you. If your gift recipient decides to no follow through with the rush process, her package will default to the ROLL TIDE package. We will reach out to you about delivery options for her.  

Happy shopping!  And if you're in town, stop in to say hey!  We love to share our list of favorite local spots!